Welcome to Councelia! By accessing or using our services, you agree to abide by the following Terms & Conditions.
1. Acceptance of Terms
By using our website and services, you acknowledge that you have read and agree to these terms. If you do not agree, please do not use our services.
2. Services Offered
Councelia provides professional counseling and advisory services in education, career, sales, and health. Our counselors offer guidance but do not provide medical or legal advice.
3. User Responsibilities
- You must be at least 18 years old or have parental consent.
- You are responsible for providing accurate information.
- You must not use the platform for unlawful activities.
4. Payment & Refund Policy
- Payments are processed securely through third-party payment gateways.
- Refunds may be issued under certain conditions; please refer to our refund policy.
5. Counselor-Client Relationship
Our counselors provide professional guidance, but the outcomes depend on individual efforts and circumstances. We do not guarantee specific results.
6. Confidentiality
All counseling sessions are confidential, except in cases of legal obligations, threats of harm, or safeguarding concerns.
7. Limitations of Liability
Councelia is not liable for any direct or indirect damages resulting from the use of our services. Users must exercise their discretion while applying counseling insights.
8. Account Termination
We reserve the right to suspend or terminate user accounts if any fraudulent, abusive, or unlawful activity is detected.
9. Changes to Terms
We may update these Terms & Conditions periodically. Users will be notified of major changes.
10. Contact Us
For any questions, reach out to us at [support@councelia.com].