Terms and Conditions | Councelia

Welcome to Councelia, your trusted partner in career counseling, health counseling, wealth counseling and academics counseling. By using our website and services, you agree to the following Terms and Conditions. Please read them carefully.

Cancellation Policy

At Councelia, we understand that schedules can change.

Customers may cancel their counseling appointment or services up to 3 days before the scheduled appointment date.
A full refund will be issued for cancellations made within this specified period.
For cancellations made after this period, refund eligibility may not apply.

Privacy Policy

Your privacy is important to us.

We are committed to safeguarding your personal data.
For details on how we collect, use, and protect your information, please refer to our Privacy Policy

Contact Information

Need assistance or have questions? Our support team is here to help.

Phone: 9695949324, 9648736666
Email: support@councelia.com | help@councelia.com

Return Policy

We value your satisfaction.

Councelia offers a 7-day return policy for eligible services.
If you are not satisfied with your counseling experience, you may request cancellation within 12 days of booking for a refund.

Refund Policy

No refunds will be provided once counseling sessions or any other services have been utilized.
This ensures fairness and integrity in our services.

Dispute Resolution

In case of disputes or disagreements, both parties agree to resolve the matter amicably through discussion.
If unresolved, disputes may be escalated to mediation or binding arbitration under the laws of India.

General Terms and Conditions

By accessing and using Councelia’s website and services, you agree to the following:

All website content is for informational purposes only and should not be considered professional or medical advice.
Councelia reserves the right to modify or terminate services or the website at any time without notice.
Your use of website information is entirely at your own risk.
Unauthorized use of the website may lead to legal action.
All disputes are subject to the laws of India.