Frequently Asked Questions
What is counselling?▶
Counselling is a professional service that helps individuals explore personal, social, or psychological challenges and work toward solutions.
How can counselling help me?▶
It provides emotional support, guidance, and strategies to manage challenges and make informed decisions.
Is counselling confidential?▶
All sessions are confidential and handled with strict privacy standards.
Who are the counsellors at Councelia?▶
Certified professionals with expertise in career, academic, personal, and mental health guidance.
What issues can I discuss in counselling?▶
You can discuss career planning, academics, stress, relationships, emotional wellbeing, and personal growth.
How do I know if I need counselling?▶
If you feel stressed, stuck, anxious, or unsure about decisions, counselling can provide clarity.
How do I book a session with Councelia?▶
You can book online via the "Book Now" button on our website and fill in the details.
What modes of counselling do you offer?▶
Online video calls, phone calls, and in-person sessions at select locations.
How long is each counselling session?▶
Typically 45 minutes to 1 hour, depending on session type and needs.
How many sessions will I need?▶
The number of sessions varies; your counsellor will suggest a suitable plan.
Is online counselling effective?▶
Yes, online counselling is effective, private, and flexible.
Can I change my counsellor if I’m not comfortable?▶
Yes, you can request a different counsellor anytime.
Do you provide affordable counselling packages?▶
Yes, various packages are available to fit different needs and budgets.
Do I need a referral to start counselling?▶
No referral is needed; you can book directly.
Can counselling help with relationship issues?▶
Yes, counselling can assist with communication, conflict resolution, and relationship growth.
Do you offer career counselling?▶
Yes, expert guidance is available for students and professionals in career planning and decisions.
Can I get counselling in my preferred language?▶
Multiple languages are supported; check availability for your preferred language.
Can children and teenagers get counselling?▶
Yes, counselling services are tailored for children and teenagers.
Do you provide emergency mental health support?▶
For emergencies, please contact local emergency services or mental health hotlines immediately.
How do I prepare for my first counselling session?▶
Be ready to discuss your concerns, prepare questions, and ensure a quiet space if attending online.